They say cleanliness is next to Godliness and the same statement surely goes a long way in the tourism and hospitality industry. Apparently, tourists expect to find their rooms spick and span and that requires the services of the housekeeping team. From the get go, the staff should understand the hotel’s standard procedures and expectations. In simpler terms, they must be trained so that they will be proficient in various tasks like cleaning techniques and handling equipment.
To achieve that, hoteliers must introduce continuos learning in the form of regular workshops, online courses or guest speakers to engage and motivate the staff. Lets just call it showing each other the ropes for the betterment of a hotel, motel, lodge or resort you name it. Also, bedding is a very interesting area of concern because the staff have to wrap their fingers around the idea of linen management. Practically, that entails sending linen for laundering and restocking the rooms. At this point in time, allow me to say that the housekeeping department is the unsung hero of each and every hotel or destination. Impeccable standards requires a technic that has to be learnt and mastered so as to have a certain appeal to the guests.
Likewise, paying attention to detail for quality assurance has led to organized rooms, fresh linen and neatly folded towels. Let alone airing out the rooms, vacuuming the floor, changing bed sheets and scrubbing the bathrooms. Although people might take housekeeping at face value, it actually keeps the hotel business up and running. In all honesty, this here is the root of repeat business. Hygienically the sheets have to be washed, laundered and changed on a daily basis so as to do away with germs. Every guest room, public area including the behind the scenes is expected to be comfortable and inviting. Suffice it to say, freshness, spotlessness and tidiness explains why everyone wants to stay overnight in the confines of a venerable resort. The crux of the matter is that, housekeeping is the backbone of one too many a hotel and it determines what we call thee star status.
Speaking at length, hotel managers should inspect the rooms twenty-four seven so as to be on top of their game. For your own information, guest satisfaction is enhanced by the housekeeping staff because they coordinate with the front office pertaining room assignments. In a nutshell, our visitors have the right to a homeliness atmosphere from the time that they check-in until they check-out.